ABInBev (SAB) Learnerships: Contact Centre (Sandton, Gauteng) South Africa 2021 - 2022
APPLICATION DEADLINE:
15 August 2021.
Be sure to apply on or before this date - any applications submitted after this date are late and will NOT be accepted.
ABOUT THE COMPANY PROVIDING THE LEARNERSHIP:
Anheuser-Busch InBev, known as AB InBev is an international brewing and drink company, with its headquarters located in Belgium. AB InBev's main goal is to brew beer and establish brands that will form a unity between people for centuries. AB InBev is responsible for brewing many beers, both national and local; taking pride in their 500+ beer brands. Some of the beers and alcohol that are brewed at AB InBev are Aguila, Hero, Becks, Jupiler, Brahama, Leffe, Budweiser, Cass, Modelo, Corona, Patagonia, Victoria, Eagle, and Wals Brut.
DETAILS ABOUT THE LEARNERSHIP PROGRAMME:
Locations: Sandton, Gauteng
Duration: 12 months
Pay/ Stipend: R4500 (and a completion bonus)
AB InBev is offering a learnership opportunity for Contact Centre Operations, is co-located in Sandton at South African Breweries (SAB). Applications are open to candidates with disabilities, as well as candidates without disabilities.
The aim of the structured learnership is to equip the student with practical skills, theoretical knowledge, and on-the-job experience needed in the Contact Centre workplace. Training and Recruitment will be conducted by Altron People Solutions.
The programme will commence from 1 September 2021 to 31 August 2021, and upon successful completion of the programme, the student will receive a Contact Centre Learnership NQF4.
MINIMUM REQUIREMENTS NEEDED TO APPLY:
Before applying, please ensure that you meet ALL of the following minimum entry criteria – failure to satisfy all the requirements will result in your application being disqualified:
- Must have completed Matric (NSC)
- Must be fluent in English as well as an additional language
- Must be computer literate with knowledge of Microsoft Office
- Must have SAP CRM experience (advantageous)
- Must have a passion for customer care
- Must have excellent problem-solving capabilities
- Must be able to build and maintain a strong and professional relationship with all customers
- Must have empathy and understanding for customers and their needs
- Must have excellent organisational skills
- Must be able to plan effectively
- Must be able to work in a high pressured environment
- Must be highly motivated and be able to self motivate
- Must be able to work well in a team
- Must be able to work during the weekend
- Must be able to do shift work
- Must have excellent sales skills
- Must be persuasive
- Must be goal orientated
- Must be punctual
- Must have excellent timekeeping capabilities
- Must have excellent self-management practices
- Must have excellent typing skills
- Must be able to execute faultless data capturing
- Must have excellent administration skills
- Candidates with disabilities are welcome to apply
HOW TO APPLY FOR THE LEARNERSHIP POSITION:
Applications must be submitted online for the following position:
Candidates living with disabilities: ABInBev (SAB) Learnerships: Contact Centre (Sandton, Gauteng)
Candidates without disabilities: ABInBev (SAB) Learnerships: Contact Centre (Sandton, Gauteng)
Attach the following documents to your application:
- An updated Curriculum Vitae
- A copy of your Identity Document
- A copy of your Matric (NSC) certificate
- A copy of your relevant qualifications
- A copy of your medical certificate- only applicable if living with a disability
CONTACT THE LEARNERSHIP PROVIDER FOR QUERIES:
For any queries related to this learnership programme, please contact AB InBev directly:
Contact person: Zoleka Lisa
Email address: sab@mslgroup.com