Alfa Laval Internship (Johannesburg, Gauteng) South Africa 2022

APPLICATION DEADLINE:

Applications are currently OPEN and candidates are encouraged to apply as soon as possible to be considered for the position. A closing date has not been specified.

DETAILS ABOUT THE INTERNSHIP PROGRAMME:

Location: Johannesburg, Gauteng

Alfa Laval is offering an Internship opportunity at their office in Johannesburg, for Customer Service Function.

The intern will join an open and friendly environment, where employees help each other to develop and create value for customers. The internship is an interesting and challenging position for Mechanical Engineering graduates to gain working experience, build a global network with different nationalities, as well as mingle and learn.

The intern will provide direct support to customers, by quick response (in under 24hrs), review customer RFQ’s / requests, provide technical support, provide transactional quotations, claim handling and processing of transactional orders.

Responsibilities and duties of the programme:

Acknowledge Customer RFQ’s.
Review RFQ’s, perform technical evaluation, identify the spare parts details.
Understand and clarify legal terms, commercial terms & logistical terms with customers.
Communicate with Central experts / Distribution centres / Product centres, by raising service tickets to identify, get the price & delivery of spares.
Customer support by promptly responding on the various status of quote & order.
Support the customer solving basic technical questions.
Prepare of spare parts Quotation / Contracts.
Receive customer orders & verification against the offer / Quote.
Purchase order acknowledgement & Instructions to Order Handling on processing the order.
Prompt response to customers enabling superior customer experience.
Fast response and settlement of customer claims for spare parts.
Be an active member of marine service team with a team spirit mindset.

MINIMUM REQUIREMENTS NEEDED TO APPLY:

Before applying, please ensure that you meet ALL of the following minimum entry criteria – failure to satisfy all the requirements will result in your application being disqualified:

Must have completed a Bachelor’s degree in Mechanical Engineering or equivalent
Must be computer literate and able to work with IT tools, ie., Office 365, CRM, ERP (iScala), etc
Must have strong networking skills
Must have strong communication skills
Must be customer focused
Must have good service culture
Must have good planning skills
Must be a team player
Advantageous: fair application and process knowledge on Alfa Laval Heat Exchangers & High-Speed separation centrifuges

HOW TO APPLY FOR THE INTERNSHIP POSITION:

Applications must be submitted online for the following position:
Alfa Laval Internship (Johannesburg, Gauteng)
(Reference number: JR0012726)

Attach the following documents to your application:

Copy of your ID document
Copy of your relevant qualification certificate
Comprehensive Curriculum Vitae

ABOUT THE COMPANY PROVIDING THE INTERNSHIP:

Alfa Laval Middle East Ltd, is a well-established and a Cyprus registered company, with regional headquarters in Dubai, United Arab Emirates and offices Saudi Arabia, Qatar, and Egypt and Service centers in Abu Dhabi, Jubail, Yanbu, and Doha with more than 40 channel partners.

In South Africa, it’s a registered company formed in 1920, with main site in Johannesburg and has Service centers in Johannesburg and Luanda with more than15 channel partners Alfa Laval is a famous brand in Marine industry for its High-Class products on board ships/vessels. Alfa Laval is famous for Oil Purifiers, Plate Heat Exchangers, Fresh Water Generators, Fuel Conditioning Modules, Ballast Water Treatment Systems, Sludge treatment systems, Aalborg Boilers etc.

CONTACT THE INTERNSHIP PROVIDER FOR QUERIES:

For any queries related to this internship programme, please contact Alfa Laval directly:
Telephone number: 011 230 3600
Email address: info.sa@alfalaval.com
Contact page: https://www.alfalaval.co.za/contact-us