ELCB: ICT Support Internship (East London, Eastern Cape) South Africa 2021 - 2022

 

APPLICATION DEADLINE:

19 February 2021.
Be sure to apply on or before this date - any applications submitted after this date are late and will NOT be accepted.
 

ABOUT THE COMPANY PROVIDING THE INTERNSHIP:

ELCB is an information services website. Their aim is to use their IT and business skills to provide clients with technology which they can optimise as well as use to sustain success. Other core focuses of ELCB is Innovation, whereby they use the latest technology in all their applications whilst looking for new opportunities and capabilities. Information whereby they embrace all the key components of management such as processing, planning, organising, structuring, evaluating, reporting and controlling information activities. Corporate Social Investment whereby they aim to fund, manage and execute ventures that help both the community and disadvantaged individuals. And lastly, Technology whereby they see IT technology as a passion with a highly diverse and talented technical team running that department.
 

DETAILS ABOUT THE INTERNSHIP PROGRAMME:

Location: East London, Eastern Cape
Duration: 12 Months

ELCB is offering an internship for a candidate interested in joining the company in the role of ICT Support Intern. The selected candidate will be supervised by a Direct Manager and Mentors they have been assigned to work with.
 

Key Performance Areas of the Programme:

  • Providing first line technical assistance and support in regards to computer systems, software and hardware.
  • Responding to queries
  • Addressing user and system issues, efficiently and professionally, and escalating issues to next level of support specialists if required.
  • Answering and and assisting with telephonic, technical and user support
  • Log client requests on the service desk logging system
  • Monitoring, Testing and Inspecting of ICT equipment
  • Monitor email notifications and service desk requests, every day
  • Following through on instructions of the Senior Systems and Database Administrator
  • Escalate and Log Risks and Issues as soon as received

 

MINIMUM REQUIREMENTS NEEDED TO APPLY:

Before applying, please ensure that you meet ALL of the following minimum entry criteria – failure to satisfy all the requirements will result in your application being disqualified:

  • Education requirement: must have completed Matric (NSC)
  • Education requirement: must have completed a IT Degree / IT diploma equivalent
  • Must have strong communication skills (verbal and written)
  • Must be computer literate (in Microsoft Excel, Word, PowerPoint and Outlook)

 

HOW TO APPLY FOR THE INTERNSHIP POSITION:

Applications must be submitted online for the following position:
ELCB: ICT Support Internship
(Reference number: ISA)

Attach the following documents to your application:

  • An updated Curriculum Vitae
  • Copies of academic transcripts
  • A copy of your Identity Document
  • Any other relevant documentation

 

CONTACT THE INTERNSHIP PROVIDER FOR QUERIES:

For any queries related to this internship programme, please contact ELCB directly:
Telephone number: 043 704 0701