Truworths Learnership (Cape Town, Western Cape) South Africa 2022
APPLICATION DEADLINE:
1 April 2022.
Be sure to apply on or before this date - any applications submitted after this date are late and will NOT be accepted.
ABOUT THE COMPANY PROVIDING THE LEARNERSHIP:
Truworths Limited is one of South Africa's top retailers in fashion and retail. The franchise has developed into a wide range of specialised retail formats, such as Truworths Man, Truworths Woman, Inwear, Daniel Hechter, as well as LTD. Truworths has more than 728 stores all over South Africa and 49 stores outside of the country, within the African continent.
Truworths' main goal is to create fashion that will allow their customers to feel confident- they also plan to develop a workplace that consists of staff members who are passionate and knowledgeable about the industry and products.
Their vision for their customers is to help every individual feel confident and comfortable by shopping at Truworths stores, as well as engaging with their professional staff. Truworths' vision for Shareholders is to create long-term investors by showing them that the management capacity at Truworths will use many strategies to deliver superb value to every shareholder. Lastly, their Vision for Employees is to create a workplace where every individual feels like part of the team, are able to contribute to ideas, and receive rewards/ celebrations for workplace excellence.
DETAILS ABOUT THE LEARNERSHIP PROGRAMME:
Location: Cape Town, Western Cape
Truworths is offering a Credit Learnership opportunity in Cape Town. The aim of the learnership is to cross train candidates – allowing them to operate in the Truworths Credit Services environment, as well as deal with customers telephonically and provide customer services on queries relating to store accounts.
Learners will be required to:
- Complete logbooks
- Be prepared for assessments
- Be competent as a Credit Services Agent
- Deal with Inbound and Outbound Calls
- Educate customers, with regards to: benefits of payment; NCA, Fashion Delivery Service and consequences of non-payment
- Administration duties: adhering to administrative call procedures with speed and accuracy and update customer details, summarising comments in the memo field
- Quality of Call Ending
MINIMUM REQUIREMENTS NEEDED TO APPLY:
Before applying, please ensure that you meet ALL of the following minimum entry criteria – failure to satisfy all the requirements will result in your application being disqualified:
- Must have completed Grade 10 (minimum)
- Must be passionate about retail and fashion
- Must be able to deal with customers
- Must be committed to completing the programme
HOW TO APPLY FOR THE LEARNERSHIP PROGRAMME:
Applications must be submitted online for the following position:
Truworths Learnership (Cape Town, Western Cape)
(Reference number: TRU211222-1)
Please submit the following documents with your application:
- Certified copy of your Identity Document
- Certified copy of your highest qualification completed
- Full Curriculum Vitae
Please note: Truworths is committed to Employment Equity when recruiting (both internally and externally), therefore internal candidates will receive first consideration before external applicants will be reviewed.
CONTACT THE LEARNERSHIP PROGRAMME PROVIDER FOR QUERIES:
For any queries related to this learnership programme, please contact Truworths Limited directly:
Recruitment Team
Email address: careers@truworths.co.za